Install & setup
◦ 8 articles · updated Jul 2026
01How do I install GutLog?+
Search "GutLog" on the App Store. The current release requires iOS 18 or later. The app is free to download; Plus is an in-app subscription. There's no separate macOS or iPad build — the iPhone app runs on iPad via scaling.
02Do I need to create an account?+
No. GutLog does not require an account. Your journal and encrypted photos stay on your device.
03Which iOS versions are supported?+
The current release supports iOS 18 and later, including iOS 26 and 27. The Apple Watch app requires watchOS 11 or later.
Your first log
◦ 6 articles · updated Mar 2026
01What do I log on day one?+
Just a Bristol number and whether you ate breakfast. Seriously. The app gets useful after 14 days of casual logging — not because of what you enter today, but because of the pattern across two weeks.
02I missed three days — do I start over?+
No. GutLog treats gaps as data, not failure. Just pick up on the next day you remember; the insights engine handles missing rows gracefully.
Apple Watch & complication
◦ 4 articles · updated Jul 2026
01How do I add the complication?+
Long-press your watch face → Edit → Complications, then pick GutLog. Quick Check-In opens the private Bristol picker without showing journal details on the watch face. Detailed Journal Status is a separate, optional complication that can show journal status and timing; add it only if that exposure is acceptable.
02Can I log from the watch without my phone?+
Yes — the watch app stores the log locally and syncs when your phone is reachable. Works offline in airplane mode too.
Export, backup, delete
◦ 5 articles · updated Jul 2026
01How do I export my data?+
Open Settings → Data → Export CSV for a private, offline spreadsheet of your journal, or Settings → Data → Doctor Visit Pack for a redacted PDF summary built for appointments. You can permanently clear everything locally from Settings → Reset All Data.
02How do I delete every log?+
Open GutLog → Settings → Data → Reset All Data, then confirm. This permanently removes local logs, encrypted photos, habits, settings, reminders, derived insights, and Watch status from the device. There is no online GutLog account to delete.
Subscription, refunds, family
◦ 6 articles · updated Apr 2026
01How do I cancel?+
iOS Settings → your name → Subscriptions → GutLog → Cancel. We don't process subscriptions ourselves, so we can't cancel on your behalf — but you keep all your logged data regardless.
02Can I get a refund?+
Apple handles App Store refund eligibility and decisions. Visit reportaproblem.apple.com, sign in with the Apple Account used for the purchase, choose Request a refund, and select GutLog.
For clinicians
◦ 3 articles · updated Feb 2026
01How does my patient send me a report?+
Ask your patient to open Settings → Data → Doctor Visit Pack and share the PDF. It summarizes Bristol patterns, symptoms, flares, IBD-relevant markers, and recorded medications — counts and dates only, with personal notes excluded.
02Bulk licensing for a GI practice?+
We offer a volume-discounted Plus subscription for GI clinics. Email clinic@mygutlog.com with practice name and seat count; we can usually turn a quote around in 2 days.