The Oregon Clinic Gastroenterology East at Gateway

No written review was provided.

I was so grateful for the professional, friendly and caring care I received at the Oregon Clinic Endoscopy Center when I was there for a colonoscopy yesterday!

In 2024 I had some small liver lesions got sent to Dr. Flora He’s an honest doctor they determine them non-cancerous by the second scan they were gone disappeared Dr Flora Went out On medical leave I got a better constipation I got sent to a new doctor. He kept insisting on the esophageal mobility test. I turned it down. I didn’t get Gerd anymore because I had Weight and changed my whole life I had just Had an upper lower done by Doctor Ajay Another good doctor. I tried to go back to the happy Valley location. They just kept saying I was established I’ve since found out that isn’t allowed. I’d only seen this Doctor a few times so I got a bit of constipation. I should’ve waited it out. He asked me to do the esophageal mobility test. I turned it down then the next time I went out there he said I ordered you that test with hesitation I went ahead and made the appointment only to call later to try to cancel it the assistant that did my test called me back and talk me into it. She did me dirty!! And forever changed my life. I wish I would’ve steered clear from that clinic. This was on 15 April 2025 I had labs done from my doctor there results came in on 12 April but I didn’t see them. I had no inflammation no back up. I was never examined not even once by the G.I. doctor he just kept pushing that test if I could give this place no stars I would they got a lot of shadiness going on out there.

Julie was GREAT! Very observant and understanding! You need to hire more like her!

No written review was provided.

Excellent service went over all details of procedure checked to make sure i had no questions

I had a bad experience with the lady who answered the phone when I called to schedule an appointment. From the beginning of the call, I was treated dismissively and unprofessionally. Her tone was rude and completely lacking in professionalism. Instead of helping me, she created unnecessary barriers and made an already stressful situation even more frustrating. After a nurse transferred me to scheduling, the woman who answered the phone questioned my symptoms and told me I should see my primary care provider instead. It is not appropriate for someone answering the phone to challenge the nurse’s guidance or make patients feel like they have to justify why they need an appointment. I am an established patient at the clinic, and my physician had recently retired. I expected to be scheduled with another MD. Instead, without asking whether I was comfortable seeing a physician assistant or informing me that the appointment would be with a PA, she scheduled me with a physician assistant. I only discovered later that I had not been scheduled with a physician. Patients deserve to know who they are being scheduled to see so they can make an informed decision about their care. The first interaction a patient has with a clinic should be respectful, transparent, and focused on helping the patient—not questioning them or withholding important information about their appointment. I hope management addresses how patients are treated over the phone and ensures patients are clearly informed about who they are being scheduled to see.

Physical therapy great staff

Professional and caring medical staff. Efficient and knowledgeable too. My compliments.

No written review was provided.